General Community Questions
What sets The Highlands apart is its ability to blend upscale apartment living with everyday comfort in a way that feels both practical and inviting. Beyond stylish interiors with granite countertops, stainless steel appliances, and spacious layouts, residents enjoy resort-inspired amenities including a sparkling pool, a 24-hour fitness center, a private movie theater, a dog park, and optional garages and pet yards—features that cater to a wide range of lifestyles. Its gated setting in Pflugerville also offers convenient access to parks, recreation, shopping, dining, and major employers, making it easy to balance work, relaxation, and play. Rather than simply offering luxury finishes, The Highlands creates a well-rounded living experience designed for comfort, convenience, and a true sense of home.
The Highlands is ideally located at 1501 S. Heatherwilde Boulevard in Pflugerville, Texas, offering residents a convenient location just northeast of Austin with easy access to major employers, shopping, dining, and entertainment. Situated near SH 45, SH 130, and I-35, the community provides a seamless commute to Downtown Austin, The Domain, and major employers such as Dell, Samsung, Tesla, and Amazon. Residents also enjoy close proximity to popular retail destinations like Stone Hill Town Center, as well as local parks, golf courses, and outdoor recreation, making The Highlands an excellent choice for those seeking a connected lifestyle with the comfort of a suburban setting.
Our dedicated maintenance team is available Monday through Friday from 8:00 AM to 5:00 PM to promptly address routine service requests. 24-hour emergency maintenance services are available to assist with urgent maintenance needs.
From the Chat bubble in the lower left-hand corner of the website, click on Schedule a Tour.
The Highlands is not a smoke-free community.
The Highlands does not offer furnished apartments.
Curbside trash pick-up is available Monday, Wednesday, and Friday from 6:00 AM-9:00 AM.
The Highlands does not offer dedicated package lockers. However, USPS parcels that fit within the community's parcel boxes will be delivered to the mail area for resident pickup.
We offer the following lease terms: 6-13 months.
The property participates in a master liability coverage program that all residents are automatically enrolled in. We also encourage residents to obtain personal content coverage from a provider of your choosing.
The Highlands is located within the Pflugerville Independent School District (PISD). Based on current zoning information, residents are served by Spring Hill Elementary School, Pflugerville Middle School, and Pflugerville High School. School attendance boundaries are subject to change by the district, so prospective residents are encouraged to verify zoning directly with Pflugerville ISD for the most current information.
Leasing & Application Questions
Navigate to our floor plans HERE, choose the floor plan you are interested in, check the availability of the floor plan, and choose LEASE NOW on the apartment number you are interested in. Additionally, you can choose the link provided in the quote your leasing consultant sent to your email.
Residents must make three (3) times the monthly rental amount.
Yes, the property runs both a credit and criminal background check. A copy of the General Rental Requirements can be obtained from the leasing staff.
In addition to a completed Rental Application and signed General Rental Requirements, applicants must provide a government issued Photo ID & Proof of Income.
If all required documentation is provided upon applying, then it typically takes 72 hours.
Yes, guarantors are accepted in certain circumstances.
Rent & Payments
You can pay rent through the LOFT Living mobile app, from the property website resident portal link, or directly to the leasing office.
You can pay rent through the LOFT Living mobile app, from the property website resident portal link, or directly to the leasing office.
Rent is due on 1st and is considered late on the 4th. Late rent is subject to late fees on the 4th in accordance with the Lease Contract.
Residents are responsible for electricity, water, cable, and internet.
Recurring online payments can be made at no cost. One-time online payments are subject to a $1.95 convenience fee, and electronic money-orders are subject to a $2.95 convenience fee.
Yes, through the LOFT living Resident Portal.
Yes, through the LOFT Living Resident Portal.
Apartment Features
Yes, in select units.
Our first-floor units have vinyl throughout in select units, and available yards.
Spectrum is the available provider.
No. Smart home technology is not currently included in the apartment homes at Highlands.
Pet Policy Questions
Full-grown pets up to 100 pounds are welcome with a two pet per home limit. $300 Pet Fee/Pet, $300 Pet Deposit/Pet & $20 Monthly Pet Rent/Pet. Breed restrictions apply.
Yes. See office for detailed list of restricted breeds.
2 max.
$300 Non-Refundable Pet Fee, $300 Refundable Pet Deposit, & $20 Monthly Pet Rent (all per pet).
Yes, Highlands provides conveniently located pet stations throughout the property in addition to one pet friendly park!
Parking & Storage
Parking is available on a first come first served basis. Residents are required to register their vehicles with the leasing office.
Yes, Highlands is a gated community.
Yes, covered and garage parking is provided for an additional cost based on availability.
No, there isn't any designated guest parking.
No, Highlands does not have any EV charging stations within the community. However, public EV charging stations are currently being installed across from the community.
Bicycle racks are available at the front office.
Yes, multiple bus stops are positioned nearby.
Move-In & Move-Out Questions
Once the application is approved, you will need to setup and provide your electric account number, ensure all leasing paperwork documents are signed, and pay your prorated rent and other move-in charges.
Vehicles are permitted to park in any available space while moving.
A 60 days' notice of intent to move-out must be provide in writing.
Please see the office for the standard list.
Amenities Questions
Yes, Highlands has a 24/7 fitness center for our residents to enjoy that fits around their schedule.
Yes, the Highlands swimming pool is available for enjoyment Monday - Sunday from 10AM to 10 PM.
Highlands has a business center available from 8:30 AM to 5:30 PM.
Yes, the Highlands provides multiple propane and charcoal grills throughout multiple lounge areas.
Yes, the resident lounge and clubhouse are available during business hours.
No.
Yes.
Policies & Rules
Any guest staying longer than 3 days in the apartment must be added to the lease. Residents are allowed two guests to accompany them in any amenity or community area facilities.
No.
Quiet hours are from 10:00 PM to 8:00 AM
No, grills are not allowed on any patio and must be 15-feet from the building in accordance with local fire department regulations.
You will be subject to a 60 days' notice of intent to move-out and an early termination fee, as indicated on the Lease Contract.